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How can we help your business today?

Get expert assistance for installation, hardware setup, GST invoice customization, or billing workflows. Our dedicated team is here to keep your counter running smoothly.

WhatsApp Support

Instant chat with our product specialists for live guidance.

+91 8278279578
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Direct Voice Call

Speak directly with our billing support engineers.

8278279578
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Email Support

For custom invoice themes, technical docs, and official queries.

info@saralbill.com
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Certified Engineers POS & GST specialists
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Self-Help Resources

Explore the Knowledge Hub

Comprehensive step-by-step guides, video tutorials, and best practices to master SaralBill.

Documentation
Guides

Product Documentation

Complete step-by-step guides covering inventory setup, thermal printing, and GST returns.

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Video Tutorials
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Video Walkthroughs

Watch quick 2-minute videos on adding products, barcode generation, and WhatsApp invoicing.

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Community
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User Best Practices

Connect with retail and wholesale store owners to discover speed optimization tips.

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Instant Answers

Frequently Asked Questions

Find quick answers to common questions regarding setup, migrations, and daily operations.

How do I import my existing product & party data from Excel?

Go to Items > Import. Download our ready CSV template, paste your product names, barcode numbers, prices, and upload in one click. Our support engineers can also perform a one-time free migration for your business.

Is my billing data secure and backed up automatically?

Yes. SaralBill uses bank-grade 256-bit encryption with automated hourly georedundant backups across secure AWS cloud servers with 99.9% uptime guarantee.

Can I access billing simultaneously on Mobile and Desktop?

Absolutely. SaralBill provides seamless real-time synchronization between Android, iOS, Windows, and Web platforms so your staff can bill anywhere.

Can I manage multiple branches or godowns under one account?

Yes. Our Enterprise and Multi-user plans support centralized multi-branch inventory tracking, inter-branch stock transfers, and consolidated sales reports.

Which thermal barcode scanners and POS printers are supported?

SaralBill is compatible with all standard 2" (58mm) and 3" (80mm) thermal receipt printers, ESC/POS hardware, electronic weighing scales, and wireless Bluetooth printers.

How do I customize my invoice theme and add my brand logo?

Navigate to Settings > Invoice Themes to select from over 20+ professional layouts. You can upload your business logo, custom signature, and UPI QR code seamlessly.

Get in Touch

We're Here to Support Your Growth

Have a custom query or need an enterprise walkthrough? Send us a direct inquiry and our team will get back to you within 24 hours.

Active Support Hours 08:00am - 07:00pm mon-sat
Corporate Headquarters Jai Shree Nath Ji Infomedia Pvt. Ltd
1016A , New Colony, Jewali Road, Badhra, Charkhi Dadri, Haryana, (NCR), PIN - 127308
Support Email info@saralbill.com

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